To Order

Contact 

Please contact Pamela at 415.846.2364 to place an order. Or send an email to orders@sugarnspike.com. Email orders are not considered final until confirmed by Sugar & Spike. If you do not receive an email or phone call confirming your order within 24 hours, please resend your request. 

Lead Time 

A few days prior to needing your items for a local order is usually sufficient, but it is best to give as much notice as possible. Should you want your order shipped, please see Shipping. 

Delivery 

The standard delivery charge is $15 for most San Francisco Bay Area locations. Additional charges may apply for large orders or deliveries more than 25 miles from San Francisco proper. Set up charges may also apply in certain cases see Set Up. Deliveries will be set for a mutually agreeable time. 

Shipping & Handling 

All items can be shipped via UPS. There is a $10 minimum handling fee applied to all shipped items to cover the packaging necessary for safe shipping. Shipping costs vary based on your zip code and method. Overnight, 2-day, 3-day and ground are available. 

Packaging 

All cakes and cookies come on a disposable plate and in a bakery style cake or cookie box. If you would like a "nicer" internal presentation, chargers (oversized plates) are available for $7.50 each.

Custom plating is available if you would like to arrange something special including the use of your own cake plate or tray. 

Set Up 

If you would like special on-site set up of your baked goods -- such as mini-cake cake towers, or special presentations of larger orders for parties including multiple cakes adorned with fresh flowers -- this service is available for a nominal fee.

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